Customer Safety & Reporting Concerns

Your safety is our top priority. We are dedicated to providing products that are not only effective but also safe for use in and around your home. Our range of pest control solutions, including Bed Bug Sprays, Spider Sprays, Rat Repellent Sprays, Mouse Traps, and Rat Traps, are sourced from reputable manufacturers and are designed to be used safely when all instructions are followed. If you have any questions or concerns about the safety or efficacy of a product purchased from us, please do not hesitate to contact us immediately at contactbatuutah@gmail.com

Your Responsibilities & Safe Use

To ensure your safety and the effectiveness of the products, we urge you to read and follow all instructions on the product label. This includes:

Usage Instructions: Follow the application and dosage guidelines precisely.

Protective Measures: Use any recommended personal protective equipment (PPE), such as gloves or eye protection.

Storage and Disposal: Store products out of reach of children and pets, and dispose of them responsibly as directed on the label.

In the unlikely event that a product sold by us is identified as posing a safety risk, we will:

Immediately take corrective measures, including product recall if necessary.

Inform affected customers directly via email.

Reporting a Concern

If you have any questions or concerns about a product's safety or performance, please contact us immediately at contactbatuutah@gmail.com Your feedback is crucial for maintaining the highest safety standards.

In the unlikely event that a product is identified as posing a safety risk, we will:

Immediately implement corrective actions, which may include a product recall.

Directly inform all affected customers via email with detailed information and next steps.

For further information on the regulations that govern our products in the UK, you can visit the official website of the Health and Safety Executive (HSE): https://www.hse.gov.uk/biocides/.